Shipping and Delivery
We’re dedicated to ensuring a seamless and delightful shopping experience for our customers. Here’s everything you need to know about our shipping and delivery process:
Order Processing Time
Once you place an order, our team works diligently to process and pack your items within 48 hours of receiving the order. Please note that this does not include weekends or holidays.
Shipping Methods and Timeframes
We offer the following shipping options:
- Standard Free Shipping: Estimated delivery within 7 business days depending on your location.
- Express Shipping: Estimated delivery within 3 business days for faster delivery. It shall charge extra based on the location.
Please note that the delivery times are approximate and may vary based on factors such as location, courier delays, and public holidays.
Shipping Charges
Shipping charges vary based on your location and the shipping method selected. The shipping cost will be calculated and displayed at checkout.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment through our website.
International Shipping
We offer international shipping to select countries. Shipping charges and delivery times for international orders will be calculated during the checkout process based on your location.
Undeliverable or Lost Packages
In the rare event that a package is undeliverable or lost, please contact our customer support at sushmascollection@gmail.com. We will work to resolve the issue promptly and ensure your satisfaction.
Contact Us
If you have any questions, concerns, or need further assistance regarding shipping and delivery, please don’t hesitate to contact us at sushmascollection@gmail.com.